5 Traits of Successful Medical Office Administrator

Aug 19, 2019 | Healthcare

Success looks different to everyone, and everyone has different ways of reaching that success. Most individuals who succeed in their field, take stock of their strengths and weaknesses and build on those to make a successful career.

Individuals who have successfully pursued a career as a Medical Office Administrator usually have some or all of the following traits:


Effective Communication

The first step to effective communication is listening. Listening to what the patient, or other medical professionals you work with, helps you to formulate a concise, helpful response. Patients often feel anxious when visiting the doctor’s office or hospital, and feeling heard can go a long way to a calm a patient and build their confidence in the treatment process.

As a Medical Office Administrator you will need to be able to communicate technical jargon in an easy to understand way, so knowing what to say, and how to say it is very important. Much like in any other team, it is vital that employees are able to communicate well with nurses, physicians and other staff within the office. A team that communicates well is a team that works well.


Interest in the Medical Field

It’s hard to stay motivated in any job if you don’t have a passion or an interest in what you’re doing.

The medical field is exciting, and offers variety around every corner. You could find yourself working in a doctor’s office, a nursing home or various units within a hospital. Find an area of healthcare that excites you, and pursue your Medical Office Administrator career there. Having a sense of curiosity about the medical field won’t only keep you interested in your job but will motivate you to work hard and learn more.

Pursuing a career you are passionate about, often leads to success.


Highly Organized

In any medical office setting there is a lot to keep track of. Patient information, insurance and billing invoices, scheduling appointments and the list goes on.

Staying organized not only increases efficiency of the office but also saves on time. If you know where certain documents are kept, and you always put them back in the right place, you won’t have to spend your time looking for them. Organization can ensure you don’t miss important deadlines or appointments. When you are organized, it is easier for the rest of the office to follow suit and stay organized.

Organization leads to preparedness, and being prepared makes the office run smoother.


Expert Attention to Detail

Within the healthcare field, there are so many critical details, often small, that cannot be missed. Ensuring all your work is done precisely and accurately is vital for providing high quality healthcare services. In the beginning, you might have to repeatedly check to make sure nothing is being missed. As you become more familiar and more comfortable with your responsibilities, you may lose the motivation to triple check your work.

A medical office administrator with a strong attention to detail knows the importance of checking their work, no matter how many times they’ve completed a similar task. When dealing with patient information, an attention to detail will serve you well.


General Office Experience

Sharing many of the same tasks and responsibilities as an office job in other fields. Having experience within an office setting will help build your confidence as a medical office administrator. Knowing your way around a computer system, using time management when booking appointments and customer service skills. All help you to perform your job duties as a medical office administrator with more expertise.

Interested in becoming a medical office administrator? All of these traits can be learned, and the best place to start is with a solid education. BizTech College Medical Office Administration diploma program gives you the job-ready skills you need to succeed in just 28 weeks!

Transform your future and make a difference in people’s’ lives enroll today!

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