Financial Aid Officer

DEPARTMENT: Student Services

JOB SUMMARY:

BizTech College is looking for an experienced ‘Financial Aid Officer’ to join our team at the campus in Mississauga, Ontario. This strong personality will be responsible for providing information to students about the fee structure regarding the courses including available financial aid options. The suitable person will be accountable for student financial planning and services related to oversee the student tuition invoicing and collection. In addition, the administrative duties will be performed by the incumbent as required.

The ideal candidate for this job role should be fast paced, self-motivated, strong customer service focus and must have a ‘can do’ attitude.

MAJOR DUTIES AND RESPONSIBILITIES:

• The incumbent will be responsible for managing the workflow of student fees and financial aid services at campus.
• Address the concerns regarding application pertaining to OSAP, bursaries and work study according to departmental and ministry guidelines and procedures.
• Research and identify highest numbers of opportunities for student funding and agree with students to acquire further documentation to complete the files while obeying to the legalities of the freedom of information and privacy act.
• Responsible for all aspects related to the student financial services portfolio containing, invoicing, and collection of payment, student refunds, and record keeping.
• Experience of negotiating the repayment plans.
• Provide timely adjustments, reporting and verification on various requests related to student statement of accounts.
• Serve as the main point of contact for student financial aid and advise the appropriate method to choose the financial plan.
• Provide administrative support to ensure efficient operation of office.
• Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
• Answers phone calls, schedules meetings and supports visitors.
• Maintain supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
• Perform other duties as assigned by General Manager.

REQUIREMENTS AND QUALIFICATIONS:

• A Diploma/Degree in Business or related discipline.
• Minimum 2 years of professional experience in a customer service financial environment.
• At least 1 year of experience in education-industry is required.
• Must have experience in reviewing and applying guidelines to process financial documentation.
• Strong knowledge of data entry with MS office application is required.
• Reporting and administrative writing Skills

JOB TYPE:

Full Time

WORK HOURS:

Hours of work will be assigned by the Mississauga Campus, General Manager.

Schedule:

8-hour shift

EDUCATION

Bachelor’s Degree (preferred)

Please share your resume to career@biztechcollege.com